World Surgery Tour tv is property of RIMASYS GmbH
Phone: +49 (0) 221 500 576 71
Managing directors: Marc Ebinger, Robert Holz
Commercial register number: HRB 86733
Jurisdiction: Local Court of Cologne
VAT ID: DE 305 319 816
This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the World Surgery Tour tv service.
If you have general questions about your account or how to contact customer service for assistance, please send us an email to firstname.lastname@example.org or send a message via our Support Page www.wstsupport.com.
For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact us only via email at email@example.com.
Rimasys GmbH is the data controller of your personal information. We are responsible for protecting your personal information in accordance with this Privacy Statement, and you may exercise your data protection rights against the data controller. You can raise questions or exercise your rights using the contact details provided above. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.
Collection of Information
We receive and store information about you such as:
· Information you provide to us: We collect the information you provide to us which includes:
o your name, email address, payment method(s), telephone number, and other identifiers you might use. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions.
o information when you choose to provide ratings, taste preferences, account settings (including preferences set in the "Account" section of our website), or otherwise provide information to us through our service or elsewhere.
· Information we collect automatically: We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your network, network devices, and your computer or other World Surgery Tour tv capable devices you might use to access our service (such as gaming systems, smart TVs, mobile devices, set-top boxes, and other streaming media devices). This information includes:
o your activity on the World Surgery Tour tv service, such as title selections, sessions you have watched, search queries.
o your interactions with our emails and texts, and with our messages through push and online messaging channels.
o details of your interactions with our customer service, such as the date, time, and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings.
o device IDs or other unique identifiers, including for your network devices, and devices that are World Surgery Tour tv capable on your Wi-Fi network.
o resettable device identifiers (also known as advertising identifiers), such as those on mobile devices, tablets, and streaming media devices that include such identifiers (see the "Cookies and Internet Advertising" section below for more information).
o device and software characteristics (such as type and configuration), connection information including type (wifi, cellular), statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information.
· Information from partners: We collect information from other companies with whom you have a relationship (“Partners”). These Partners might include (depending on what services you use): your TV or internet service provider, or other streaming media device providers who make our service available on their device; mobile phone carriers or other companies who provide services to you and collect payment for the World Surgery Tour tv service for distribution to us or provide pre-paid promotions for the World Surgery Tour tv service; and voice assistant platform providers who enable interaction with our service through voice commands. The information Partners provide us varies depending on the nature of the Partner services, and may include:
o search queries and commands applicable to World Surgery Tour tv that you make through Partner devices or voice assistant platforms;
o service activation information such as your email address or other contact information.
o IP addresses, device IDs or other unique identifiers, as well as associated pre-paid promotion, billing and user interface information, that support user authentication, the World Surgery Tour tv service registration experience, Partner payment processing, and the presentation of World Surgery Tour tv content to you through portions of the Partner user interface.
· Information from other sources: We also obtain information from other sources. We protect this information according to the practices described in this Privacy Statement, plus any additional restrictions imposed by the source of the data. These sources vary over time, but could include:
o service providers that help us determine a location based on your IP address in order to customize our service and for other uses consistent with this Privacy Statement.
o security service providers who provide us with information to secure our systems, prevent fraud and help us protect the security of World Surgery Tour tv accounts.
o payment service providers who provide us with payment or balance information, or updates to that information, based on their relationship with you.
o online and offline data providers, from which we obtain aggregated demographic, interest-based, and online advertising-related data.
o publicly available sources such as publicly available posts on social media platforms and information available through public databases associating IP addresses with internet service providers (ISPs).
Use of Information
We use the information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to manage member referrals, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use such information to:
· determine your general geographic location, provide localized content, provide you with customized and personalized viewing recommendations for sessions that we think will be of interest to you, determine your ISP to support network troubleshooting for you (we also use aggregated ISP information for operational and business purposes), and help us quickly and efficiently respond to inquiries and requests.
· coordinate with Partners on making the World Surgery Tour tv service available to members and providing information to non-members about the availability of the World Surgery Tour tv service, based on the specific relationship you have with the Partner.
· secure our systems, prevent fraud and help us protect the security of World Surgery Tour tv accounts;
· analyze and understand our audience, improve our service (including our user interface experiences and service performance) and optimize content selection, recommendation algorithms, and delivery.
· communicate with you concerning our service so that we can send you news about World Surgery Tour tv, details about new features and content available on the World Surgery Tour tv, special offers, promotional announcements, consumer surveys, and to assist you with operational requests such as password reset requests.
These communications may be by various methods, such as email, push notifications, text messages, online messaging channels, and matched identifier communications (described below). Please see the "Your Choices" section of this Privacy Statement to learn how to set or change your communications preferences.
Our legal basis for collecting and using the personal information described in this Privacy Statement will depend on the personal information concerned and the specific context in which we collect and use it. We will normally collect personal information from you where we need the personal information to perform a contract with you (for example, to provide our services to you), where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (for example, our direct marketing activities in accordance with your preferences), or where we have your consent to do so (for example, for you to participate in certain consumer insights activities like specific surveys and focus groups). In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person (for example, to prevent payment fraud or confirm your identity). For questions about our use of your personal information (including legal bases and transfer mechanisms we rely on), cookies or similar technologies, please contact us at firstname.lastname@example.org.
Disclosure of Information
We disclose your information for certain purposes and to third parties, as described below:
· The World Surgery Tour tv family of companies: We share your information among the Rimasys Gmbh family of companies as needed for: providing you with access to our services; providing customer support; making decisions about service improvements; content development; and for other purposes described in the Use of Information section of this Privacy Statement.
· Service Providers: We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, security, infrastructure and IT services, to customize, personalize and optimize our service, to provide bank account or balance information, process credit card transactions or other payment methods, to provide customer service, to analyze and enhance data (including data about users' interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services (which includes maintaining and improving their services).
· Partners: As described above, you may have a relationship with one or more of our Partners, in which case we may share certain information with them in order to coordinate with them on providing the service to members and providing information about the availability of the World Surgery Tour tv service. For example, depending on what Partner services you use, we may share information:
o in order to facilitate Partner pre-paid promotions or collection of payment for the World Surgery Tour tv service for distribution to us;
o with Partners who operate voice assistant platforms that allow you to interact with our service using voice commands.
o so that content and features available in the World Surgery Tour tv service can be suggested to you in the Partner’s user interface. For members, these suggestions are part of the World Surgery Tour tv service and may include customized and personalized viewing recommendations.
· Promotional offers: We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.
· Business transfers: In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Statement.
Whenever in the course of sharing information we transfer personal information to countries outside of the European Economic Area and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by the applicable laws on data protection.
You may also choose to disclose your information in the following ways:
· certain portions of our service may contain a tool which gives you the option to share information by email, text message and social or other sharing applications, using the clients and applications on your smart device.
Access to Account
· “Remember me” function: For ease of access to your account, you can use the "Remember me on this device" function when you log in to the website. This function uses technology that enables us to provide direct account access and to help administer the World Surgery Tour tv service without requiring reentry of any password or other user identification when your browser revisits the service.
· Giving others access to your account: If you share or otherwise allow others to have access to your account, they will be able to see shows you have watched, ratings, account information (including your email address or other information in the "Account" area of our website). This remains true even if you use our profiles feature.
Email and Text Messages.If you no longer want to receive certain communications from us via email or text message, simply send us an email at email@example.com or use our support contact page.
Interest-Based Ads.Interest-based ads are online ads that are tailored to your likely interests based on your use of various apps and websites across the Internet. If you are using a browser, then cookies and web beacons can be used to collect information to help determine your likely interests. If you are using a mobile device, tablet, or streaming media device that includes a resettable device identifier, then that identifier can be used to help determine your likely interests. For your choices about interest-based ads from World Surgery Tour tv, please see the "Cookies and Internet Advertising" section (below).
Matched Identifier Communications.Some third-party sites and apps allow us to reach our users with online promotions about our titles and services by sending a privacy-protective identifier to the third party. A privacy-protective identifier means we convert the original information (such as an email address or phone number) into a value to keep the original information from being revealed. The third party compares the privacy-protective identifier to identifiers in its database and there will be a match only if you have used the same identifier (such as an email address) with World Surgery Tour tv and the third party. If there is a match, World Surgery Tour tv can then choose whether or not to send a given promotional communication to you on that third-party site or app, and can optimize and better measure the effectiveness of online advertising. You can opt-out by sending us an email at firstname.lastname@example.org or using our support contact page.
Your Information and Rights
You can request access to your personal information or correct or update out-of-date or inaccurate personal information we hold about you. You may also request that we delete the personal information that we hold about you.
When you visit the "Account" portion of our website, where you have the ability to access and update a broad range of information about your account, including your contact information, your World Surgery Tour tv payment information, and various related information about your account (such as the content you have viewed and rated). You must be signed in to access the "Account" section.
For other requests, or if you have a question regarding our privacy practices, please contact us by sending us an email at email@example.com or using our support contact page.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Please also see the "Your Choices" section of this Privacy Statement for additional choices regarding your information.
You can object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information; if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time; withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent; you have the right to complain to a data protection authority about our collection and use of your personal information (for the State of Berlin, Germany, the Berliner Beauftragte für Datenschutz und Informationsfreiheit).
We may retain information as required or permitted by applicable laws and regulations, including to honour your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft, and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your personal information.
Other Websites, Platforms and Applications
You must be at least 18 years of age or older to subscribe to the World Surgery Tour tv service. Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian also taking into consideration the nature of our content which is not suitable for minors.
Cookies and Internet Advertising
Cookies and similar technologies, web beacons, and resettable device identifiers
Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. We use other technologies such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). Like cookies, these other technologies may store small amounts of data on your device. Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. In many cases, declining cookies will impair the effectiveness of web beacons associated with those cookies.
If you use the World Surgery Tour tv service on a mobile device, tablet, or streaming media device, we may collect a resettable device identifier from your device. Resettable device identifiers (also known as advertising identifiers) are similar to cookies and are found on many mobile devices and tablets (for example, the "Identifier for Advertisers" (or IDFA) on Apple iOS devices and the "Google Advertising ID" on Android devices), and certain streaming media devices. Like cookies, resettable device identifiers are used to make online advertising more relevant and for analytics and optimization purposes.
Why does World Surgery Tour tv use these technologies?
We use these types of technologies for various reasons, like making it easy to access our services by remembering you when you return; to provide, analyze, understand and enhance the use of our services; to enforce our terms, prevent fraud; to improve site performance, monitor visitor traffic and actions on our site; and to deliver and tailor our marketing or advertising, and to understand interactions with our emails, marketing, and online ads on third party sites.
Performance and functionality cookies:These cookies help us to customize and enhance your online experience with World Surgery Tour tv. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during member sign up). We also use these cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through and other information) about our visitors' use of the World Surgery Tour tv service so that we can enhance and personalize our website and service and conduct market research. Deletion of these types of cookies may result in limited functionality of our service.
Advertising cookies and resettable device identifiers: These cookies and resettable device identifiers use information about your use of this and other websites and apps, your response to ads and emails, and to deliver ads that are more relevant to you and for analytics and optimization purposes. These types of ads are called "interest-based advertising." The advertising cookies associated with our service belong to our Service Providers.
In connection with our use of these technologies, some of the websites and apps where we advertise, as well as advertising technology companies that we use to purchase, deliver, optimize, and/or measure our advertisements (collectively “Advertising Partners”), may receive limited information from us as part of our campaign targeting, measurement, and optimization (e.g., steps completed in sign-up and site visit or app open/install information).
Common uses of this type of information are to judge the effectiveness of and optimize ad campaigns, by allowing Advertising Partners to see when someone who saw an ad later signed up for our service. Another common use is to make sure we do not serve ads trying to get individuals to sign up for the World Surgery Tour tv service if they are already a World Surgery Tour tv user.
World Surgery Tour tv uses contractual and technical measures designed to prevent Advertising Partners from accessing information regarding specific title selections you make, URLs you land on, or shows you have watched on our service. We do not share information about title selections or the sessions you have watched on our service.
How can I exercise choice regarding these technologies?
To exercise choice regarding cookies
For more information about cookies set through our website, as well as other types of online tracking (including the collection of information by third parties about your online activities over time and across third-party websites or online services for online interest-based advertising), and to exercise choices regarding them, send us an email at firstname.lastname@example.org or use our support contact page. At this time, we do not respond to web browser "do not track" signals.
To exercise choice regarding resettable device identifiers
To opt-out of interest-based ads from World Surgery Tour tv in connection with a resettable device identifier on a mobile device, tablet, or streaming media devices, please configure the appropriate setting on your device (usually found under "privacy" or "ads" in your device's settings). You may still see World Surgery Tour tv ads on your device, but they will not be tailored to your likely interests.
To exercise choice using self-regulatory program resources
World Surgery Tour tv supports the following self-regulatory programs, which provide additional privacy choices for interest-based advertising:
To exercise choice regarding other technologies
There are a number of ways to exercise choice regarding technologies that are similar to cookies, such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). For example, many popular browsers provide the ability to clear browser storage, commonly in the settings or preferences area; see your browser's help function or support area to learn more. Other technologies, such as Silverlight storage, may be cleared from within the application.
World Surgery Tour tv provides a personalized subscription service that allows our members to access on-demand surgeries content ("World Surgery Tour tv content") over the Internet on certain Internet-connected TVs, computers and other devices.
1. Subscription1.1. Your World Surgery Tour tv subscription will continue until terminated. To use the World Surgery Tour tv service you must have Internet access and a World Surgery Tour tv ready device and provide us with one or more Payment Methods. "Payment Method" means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your billing date, you authorize us to charge the membership fee for the next billing cycle to your Payment Method (see "Cancellation" below).
1.2. We may offer a number of subscription plans. Some subscription plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you. You can find specific details regarding your World Surgery Tour tv subscription by visiting the worldsurgerytour.tv website and clicking on the "Account" link available at the top of the pages under your profile name.
2. Promotional Offers.
We may from time to time offer special promotional offers, plans or subscriptions (“Offers”). Offer eligibility is determined by World Surgery Tour tv at its sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible. Members with an existing or recent World Surgery Tour tv membership may not be eligible for certain introductory Offers. We may use information such as device ID, method of payment or an account email address used with an existing or recent World Surgery Tour tv subscription to determine Offer eligibility. The eligibility requirements and other limitations and conditions will be disclosed when you sign-up for the Offer or in other communications made available to you.
3. Billing and Cancellation
3.1. Billing Cycle. The subscription fee for the World Surgery Tour tv service will be charged to your Payment Method on the payment date specified on the "Account" page. The length of your billing cycle will depend on the type of subscription that you choose when you signed up for the service. In some cases, your payment date may change, for example if your Payment Method has not successfully settled, when you change your subscription plan or if your paid membership began on a day not contained in a given month. Visit the worldsurgerytour.tv website and click on the "Billing details" link on the "Account" page to see your next payment date. If you signed up for World Surgery Tour tv using your account with a third party as a Payment Method, you can find the billing information about your World Surgery Tour tv subscription by visiting your account with the applicable third party.
3.2. Payment Methods. To use the World Surgery Tour tv service you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated with your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.
3.3. Updating your Payment Methods. You can update your Payment Methods by going to the "Account" page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).
3.4. Cancellation. You can cancel your World Surgery Tour tv subscription at any time, and you will continue to have access to the World Surgery Tour tv service through the end of your billing period. To cancel, go to the "Account" page and follow the instructions for cancellation. If you cancel your subscription, your account will automatically close at the end of your current billing period. To see when your account will close, click "Billing details" on the "Account" page. If you signed up for World Surgery Tour tv subscription using your account with a third party as a Payment Method and wish to cancel your World Surgery Tour tv subscription, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the World Surgery Tour tv subscription through that third party. Without prejudice to the right of termination for cause, World Surgery Tour tv may cancel your account by providing 30 days prior written notice. The cancellation will take effect at the end of your running billing period.
3.5. Changes to the Price and Service Plans.
We may at our reasonable discretion change the price of our subscription plans from time to time to reflect the effect of changes in the total costs associated with our service. Examples of costs elements that affect the price of our subscription plans include production and licensing costs, costs for the technical provision and distribution of our service, customer service and other costs of sales (e.g., billing and payment, marketing), general administration and other overhead costs (e.g., rent, interest and other financing costs, costs of personnel, service providers and services, IT systems, energy), as well as state-imposed fees, contributions, taxes and duties. Any price changes will apply no earlier than 30 days following notice to you. You can cancel your subscription at any time during the notice period to avoid future charges.
3.6 Free Access to Content.
You may have free access to some of the content that is available on www.worldsurgerytour.tv under the condition that you subscribe to receive our newsletters and updates on the platform.
In case you unsubscribe to one or both the services later your access to free content will be blocked.
4. World Surgery Tour tv Service
4.1. You must be at least 18 years of age to become a member of the World Surgery Tour tv service. Minors should not use our service due to the nature of the content shown.
4.2. The World Surgery Tour tv service and any content accessed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household. During your World Surgery Tour tv subscription we grant you a limited, non-exclusive, non-transferable right to access the World Surgery Tour tv service and World Surgery Tour tv content. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
4.3. You may access the World Surgery Tour tv content primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such content. The content that may be available will vary by geographic location and will change from time to time.
4.4. The World Surgery Tour tv service, including the content library, is regularly updated. In addition, we continually test various aspects of our service, including our websites, user interfaces, promotional features and availability of World Surgery Tour tv content.
4.5. World Surgery Tour tv content is not available for download.
4.7. The quality of the display of the World Surgery Tour tv content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD, Ultra HD and HDR availability is subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD and HDR, and not all subscription plans allow you to receive content in all formats. Default playback settings on cellular networks exclude HD, Ultra HD and HDR content. The minimum connection speed for SD quality is 1.0 Mbps; however, we recommend a faster connection for improved video quality. A download speed of at least 3.0 Mbps per stream is recommended to receive HD content (defined as a resolution of 720p or higher). A download speed of at least 15.0 Mbps per stream is recommended to receive Ultra HD (defined as a resolution of 4K or higher). You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching World Surgery Tour tv content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your device.
4.8. The World Surgery Tour tv service may solely be used for authorized streaming and to access World Surgery Tour tv content through World Surgery Tour tv ready devices. This software may vary by device and medium, and functionalities and features may also differ between devices. You acknowledge that the use of the service may require third party software that is subject to third party licenses.
5. Passwords and Account Access.
The member who created the World Surgery Tour tv account and whose Payment Method is charged (the "Account Owner") is responsible for any activity that occurs through the World Surgery Tour tv account. To maintain control over the account and to prevent anyone from accessing the account (which would include information on viewing history for the account), the Account Owner should maintain control over the World Surgery Tour tv ready devices that are used to access the service and not reveal the password or details of the Payment Method associated with the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. We can terminate your account or place your account on hold in order to protect you, World Surgery Tour tv or our partners from identity theft or other fraudulent activity.
6.2. Customer Support. To find more information about our service and its features or if you need assistance with your account, please contact us by sending us an email at email@example.com or using our support contact page.
6.4. Electronic Communications. We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.
The World Surgery Tour tv service, including all content provided on the World Surgery Tour tv service, is protected by copyright, trademark, trade secret or other intellectual property laws and treaties.
The copyrights in the surgical content on our service are owned by Rimasys GmBH.
World Surgery Tour tv and the World Surgery Tour tv Logo are trademarks of Rimasys GmbH.
If you haven’t received our permission, do not use the World Surgery Tour tv marks as your own or in any manner that implies sponsorship or endorsement by Rimasys GmbH.
A product branded with the World Surgery Tour tv name or logo is a reflection of Rimasys GmbH.. Unless you are one of our licensees, we don’t allow others to make, sell, or give away anything with our name or logo on it.
Last Updated: February 18, 2022